# A Discord AI helper bot that answers from your rules

> Members ask /ask and get an answer written by AI from the rules and FAQ you give it. It says when it doesn't know. A free Discord AI support bot template, no code.

Source: https://buildcord.dev/templates/ai-helper/
Updated: 2026-11-05
Publisher: Buildcord (https://buildcord.dev)

Members ask a question with /ask and the bot answers in the channel, written by AI from the rules and answers to common questions you give it. When what you wrote doesn't cover the question, it says it doesn't know and suggests asking a moderator. It runs on a slash command, so it works on the Free plan.

Plan: Free
Add it to a server: https://app.buildcord.dev/templates/ai-helper

## What it does

1. A member runs /ask with their question.
2. The bot shows that it's thinking while an Ask AI step writes a reply from your rules and FAQ.
3. It posts the reply in the channel, without pinging anyone.
4. If the account's AI replies for the month are used up, it says so and suggests asking a moderator.

## Commands

- `/ask`: Answers a question about the server from what you've told the bot.

## Before you add it

- Write your rules and answers to common questions in the Ask AI step's What it knows. The template starts with an example to replace.

## What you can change

- Fill in What it knows with your own rules, channels and answers.
- Choose a shorter or longer reply in the step's Length.
- Make replies only the asker can see by turning on Only visible to the user in the Defer reply step.
- Change what it says when it can't answer.

## Questions

### Is the AI helper free?

Yes. It runs on a slash command, so it works on the Free plan, with 100 AI replies a month. Buildcord Boost has 2,000 a month, then $1 per 1,000 up to a monthly limit you set.

### Can it make things up?

It's told to answer only from what you wrote and to say when it doesn't know. AI can still get things wrong now and then, so keep what you write clear and up to date.

Step-by-step guide: [How to make an AI FAQ bot for your Discord server](https://buildcord.dev/guides/discord-ai-faq-bot/)